Privacy Policy

Last Updated: August 12, 2026

At Veloura Pure™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, or otherwise interact with our store.

Information We Collect

When you visit or make a purchase from Veloura Pure™, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Phone number

• Order and transaction information

• Device, browser, and IP address information

• Website activity and interactions

• Information necessary to process payments

Payment information is processed through our authorized payment providers. We do not directly store complete credit or debit card information.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Process payments and refunds

• Provide shipping and delivery updates

• Communicate with you about your order

• Provide customer support

• Detect and prevent fraud or unauthorized transactions

• Improve our website, products, and customer experience

• Send marketing communications when permitted by law and according to your preferences

• Comply with applicable legal obligations

Shopify

Our store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services online.

Your information may be processed by Shopify and other service providers necessary to operate our store, process transactions, and provide services.

Cookies and Tracking Technologies

We may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our store, measure performance, and support advertising and marketing activities.

Depending on your location, you may have options to manage or reject certain non-essential cookies.

How We Share Information

We may share personal information with trusted service providers when necessary to operate our business, including:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Analytics providers

• Customer service providers

• Advertising and marketing platforms

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

We do not sell personal information for money.

International Customers

Because Veloura Pure™ may serve customers in multiple countries, your information may be processed or stored outside your country of residence.

Where required, we take appropriate measures to protect personal information transferred internationally.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

Additional rights may apply depending on your state or country.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Children's Privacy

Our products and services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. The updated version will be posted on this website with a revised “Last Updated” date.

Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact Veloura Pure™ Customer Support using the contact information provided on our website.