Terms & Conditions

Last Updated: August 26, 2026

Welcome to Veloura Pure™. These Terms & Conditions govern your use of our website and your purchase of products from our store.

By accessing our website, placing an order, or using any of our services, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. General Conditions

By using this website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction or that you have obtained the necessary consent from a parent or legal guardian where required.

You may not use our website or products for any unlawful or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, abuse, or violation of these Terms.

2. Products and Product Information

We make reasonable efforts to display our products, descriptions, photographs, specifications, and other information as accurately as possible.

However, colors and appearance may vary depending on your device or screen settings. Product packaging, design, or minor specifications may also change without notice.

We reserve the right to modify or discontinue products at any time.

3. Prices and Payments

All prices displayed on our website are subject to change without notice.

The final amount charged will be shown during checkout before you complete your purchase.

Payments are processed securely through authorized third-party payment providers. Veloura Pure™ does not directly store complete credit or debit card information.

We reserve the right to cancel or reject transactions that appear fraudulent, unauthorized, or otherwise suspicious.

4. Orders

After placing an order, you may receive an order confirmation by email. Receiving an order confirmation does not necessarily mean that your order has been shipped.

We reserve the right to cancel or limit an order when reasonably necessary, including due to product availability, pricing errors, payment issues, suspected fraud, or incorrect customer information.

If we cancel an order after payment has been successfully processed, an applicable refund will be issued.

5. Order Cancellations

Customers may request an order cancellation or modification within 24 hours of placing the order.

We will make reasonable efforts to accommodate cancellation requests. However, we cannot guarantee that an order can be canceled or modified once processing or shipment has begun.

6. Shipping and Delivery

Estimated shipping and delivery times are provided for convenience and are not guaranteed unless explicitly stated otherwise.

Delivery times may be affected by the destination, carrier delays, customs processing, weather conditions, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned in accordance with our Return & Refund Policy.

We currently accept eligible return requests within 30 days of delivery.

Items generally must be unused and returned in their original condition and packaging unless the product arrived damaged, defective, or incorrect.

Please review our Return & Refund Policy before requesting a return.

8. Damaged, Defective, or Incorrect Products

Customers should inspect their orders upon delivery.

If an item arrives damaged or defective, or you receive an incorrect product, please contact Veloura Pure™ Customer Support as soon as possible.

We may request your order number and photographs or videos showing the issue before providing an appropriate resolution.

9. Intellectual Property

All content available through the Veloura Pure™ website, including our branding, logos, graphics, website design, text, and original content, is owned by or licensed to Veloura Pure™, except where otherwise indicated.

You may not reproduce, distribute, modify, sell, or commercially exploit protected content from our website without appropriate authorization.

Third-party trademarks and content remain the property of their respective owners.

10. Third-Party Services

Our store may use or provide access to third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and e-commerce technology providers such as Shopify.

Your use of certain third-party services may also be subject to their respective terms and privacy policies.

11. Accuracy of Information

We make reasonable efforts to ensure that information displayed on our website is accurate.

However, occasional typographical errors, inaccuracies, or omissions may occur regarding product descriptions, prices, promotions, shipping charges, availability, or other information.

Where permitted by applicable law, we reserve the right to correct errors and update information.

12. Prohibited Uses

You may not use our website:

• For unlawful or fraudulent activities

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To transmit malicious software or harmful code

• To interfere with the security or operation of our website

• To collect or misuse another person's personal information

• To submit false or misleading information

• To engage in abusive or fraudulent purchasing activity

We may restrict access to our services when these Terms are violated.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website, products, and services are provided without guarantees beyond those expressly stated by us or required by law.

Veloura Pure™ will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products to the extent such limitations are permitted by applicable law.

Nothing in these Terms excludes or limits consumer rights or other protections that cannot legally be excluded or limited.

15. International Customers

Customers purchasing from outside our primary operating market may be subject to local customs requirements, taxes, duties, or other regulations.

Nothing in these Terms is intended to limit mandatory consumer protections available to customers under applicable local law.

16. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business, services, policies, or applicable legal requirements.

The most current version will be available on our website with an updated “Last Updated” date.

Continued use of our website after changes become effective constitutes acceptance of the revised Terms where permitted by applicable law.

17. Contact Information

For questions regarding these Terms & Conditions, an order, or our services, please contact:

Veloura Pure™ Customer Support
Email: velourastore022@gmail.com

Thank you for choosing Veloura Pure™.